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How much does in-home care cost in Charlotte?
It depends on hours and level of care — we walk you through every option, including funding you may not know about.
See cost & coverage answersCharlotte, NC · Non-Medical Home Care
Every question you have before you call — answered.
Choosing home care for someone you love shouldn't start with a sales pitch. Caring at Heart Home Care answers the real questions Charlotte families ask about cost, coverage, and caregivers — plainly.
Real caregivers, real conversations — not a call center.
Start here
The three questions families ask us first.
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What's the difference between non-medical home care and home health?
One supports daily living and companionship; the other provides clinical, skilled medical care. We explain both.
See care & caregiver answers3
Are your caregivers background-checked and trained?
Yes — every caregiver is screened, trained, and matched to your family. Here's exactly how we vet them.
See how we screen & matchCost & Coverage
The honest answers on paying for care.
The honest answer is: it depends on how many hours you need and the level of care — companion care and personal care assistance are priced differently. Rather than quote you a number that may not fit your situation, we'll sit down with you on the free in-home consult, understand exactly what your loved one needs, and walk you through what it will actually cost and which funding sources could help.
We build a schedule around your family — from a few hours a week to around-the-clock support. Because rates and minimums vary with the hours and care level involved, we'll go over the specifics with you directly on the consult so there are no surprises and nothing you don't need.
Medicaid can cover certain non-medical home care services through programs like Personal Care Services (PCS) and the Community Alternatives Program (CAPS), which are designed to help eligible North Carolinians remain safely at home. Eligibility and covered services depend on your loved one's assessment. We'll help you understand whether these programs may apply to your family during the consult.
Yes — many families use Long-Term Care Insurance to pay for in-home care. Policies differ in what they cover and how they reimburse, so we'll help you understand your policy's benefits and coordinate the documentation your insurer needs.
Families pay in a few different ways — private pay, Medicaid programs such as PCS and CAPS where eligible, Long-Term Care Insurance, and VA Aid & Attendance benefits for qualifying veterans and surviving spouses. Most families combine more than one. We'll walk you through every option that fits your budget on the free consult.
Everyday help, delivered with dignity.
From a warm meal and a steady arm to a familiar face and honest conversation — non-medical home care is the practical, human support that lets your parent stay in the home they love.
Care & Caregivers
Who provides the care — and what it covers.
Non-medical home care supports the tasks of daily living — companionship, meals, light housekeeping, bathing, dressing, mobility, and safety supervision. Home health is clinical, skilled care delivered by nurses or therapists, often ordered by a physician. Put simply: we help your loved one live comfortably and safely at home; home health treats a medical condition.
Companionship and conversation, meal preparation, light housekeeping, laundry, errands and appointment rides, medication reminders, help with bathing, grooming, dressing, mobility and transfers, and general safety supervision. We tailor the exact mix to your loved one's needs.
Yes. Every caregiver goes through a thorough background screening and training before they ever step into a client's home. We hire for both skill and heart, because the person at your parent's side matters as much as the care itself.
Yes. Our caregivers are experienced in supporting clients living with dementia and Alzheimer's — using patient routines, gentle redirection, and a calm, familiar presence to reduce confusion and keep your loved one safe and comfortable.
We do. Whether your family needs a few hours of support, overnight care, or around-the-clock and live-in coverage, we can build a schedule that keeps someone by your loved one's side whenever they need it.
Absolutely. Caring for a parent is a full-time role, and everyone needs rest. Respite care lets you step away — for an afternoon, a weekend, or longer — knowing your loved one is in trusted, capable hands.
Yes. Our caregivers can drive your loved one to medical appointments, the pharmacy, the grocery store, and other errands — and stay alongside them for support throughout.
We match on more than a task list. We consider personality, interests, care needs, and daily routine to pair your loved one with a caregiver who genuinely fits — because a good relationship is the foundation of great care.
Yes. We want you and your loved one to feel comfortable from day one, so we welcome an introduction before care begins. If the fit isn't right, we'll make it right.
Care doesn't stop. If your regular caregiver is ever unavailable, we coordinate a qualified backup who's briefed on your loved one's needs and routine, so there's never a gap in the support your family depends on.
Companion care vs. personal care
What's the difference between companion care and personal care assistance?
Companion Care
Company, comfort & daily support
- Conversation & company
- Meal preparation
- Light housekeeping
- Errands & appointment rides
- Medication reminders
- Safety supervision
Personal Care Assistance
Hands-on help with daily living
- Bathing & grooming
- Dressing
- Mobility & transfers
- Toileting
- Feeding assistance
+ Everything in Companion Care
Not sure which your loved one needs? That's exactly what the free in-home consult is for.
Book Your FREE In-Home ConsultGetting Started & Trust
From your first call to your first day.
Watch for the quiet signals: missed medications, unopened mail, weight loss or skipped meals, unsteadiness or a recent fall, withdrawal from friends, or a home that's no longer as tidy as it once was. If you're worried, that instinct is worth listening to — the free in-home consult will help you see clearly what kind of support, if any, makes sense.
Often within a few days, and we can move faster when a situation is urgent — such as a hospital discharge. After the consult and a caregiver match, we'll set a start date that works for your family.
Yes. Caring at Heart Home Care is licensed in North Carolina, and we hold ourselves to the standards that licensing requires — so you can trust that your loved one is in professional, accountable hands.
We proudly serve Charlotte and the surrounding communities across three counties:
Charlotte
Mecklenburg County
Union County
York County
Surrounding cities
Not sure if we cover your area? Give us a call at (704) 379-7510 and we'll let you know right away.
Licensed in North Carolina
A professional, accountable agency held to state standards.
Serving Mecklenburg · Union · York counties
Local caregivers across Charlotte and surrounding cities.
Free in-home consult, no obligation
Real answers for your family — before you commit to anything.
"I was overwhelmed trying to help Mom stay in her home. Caring at Heart Home Care answered every question I hadn't even thought to ask — and matched her with a caregiver she now looks forward to seeing."Denise R.Daughter & primary caregiver, Charlotte
Still have a question? Ask a real person.
Book a free in-home care consultation with Caring at Heart Home Care — we'll answer everything specific to your family and your budget.