Serving Charlotte· Matthews· Waxhaw· Concord & all of Mecklenburg County | Call (704) 379-7510
Caring at Heart Home Care + Transport
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Senior home care & transportation

Care that shows up — until it feels like family.

Senior home care & transport across Charlotte, Matthews, Waxhaw, Indian Land, and all of Mecklenburg and Iredell County.

Long-term care insurance, VA Aid & Attendance, private pay and Medicaid all accepted.

We understand the worry

You can't be there every hour. We can.

A parent alone in a quiet house. A meal skipped because cooking got hard. A fall in the night that no one saw. These are the fears that keep you up — and they're exactly why we exist.

Our caregivers are background-checked, thoroughly vetted, and consistent — the same familiar faces who show up on schedule and stay long enough to matter. Long enough to notice, to talk, to make sure your parent is safe, nourished, and never alone.

It's the care you'd give if you could be there yourself. Meet a caregiver →

Familiar faces, every visit

Our Personalized Home Care Services

Caregiver playing a memory-building board game with a senior

Dementia & Memory Care

Specialized, gentle support for Alzheimer’s and memory loss with safety and meaningful daily routines.

Caregiver helping a senior walk safely with a walker during recovery

Post-Hospital Recovery

Professional care after hospital stays, surgery, or illness for safe healing at home.

Caregiver providing hands-on, around-the-clock live-in support

24/7 Live-In Care

Around-the-clock dedicated caregivers living in your home.

Caregiver playing a board game with a senior for companionship

Companion Care

Friendly companionship, conversation and errands that keep daily life connected and engaged.

Caregiver preparing a home-cooked meal for a senior

Personal Care

Hands-on help with bathing, dressing, grooming and meals, delivered with dignity.

Caregiver helping a senior with a walker so family caregivers can rest

Respite Care

Short-term relief care so family caregivers can rest, travel or recharge with peace of mind.

From a friendly hand around the house to round-the-clock support,
every service is delivered in the home they know and love.

Simple from the start

From call to care in 3 steps.

1

Free in-home consult

We meet your loved one where they live — no cost, no obligation, just an honest conversation about what they need.

2

A tailored care plan

Built around their routine, health needs and personality — because care that fits is care that lasts.

3

Matched caregivers begin

We pair the right people with your loved one — and adjust the plan as needs change over time.

Check Out Our  Google Reviews

Families trust us with the people they love most.

"Being the sole provider for my mom with dementia has been so overwhelming, but these ladies, from the office staff, moms caregiver and even the owner have come to my home outside of the hours I use them for care to assist with mom."

RD
Joyce M.Daughter · Matthews

"There were a couple of times when a sub had to cover and the communication wasn't as smooth, but they owned it right away and found a solution. These folks are solid. They cared without making a big show of it, and that mattered. And the owner always knew what was going on with dad's schedule and care. I'd use them again without hesitation."

SM
Adam D.Son· Charlotte

Affordable care, made simple.

We make affordable home care available for everyone — with straightforward answers about how to pay, and no surprises.

Long-term care insurance

We work directly with most long-term care policies and help you navigate the paperwork.

VA Aid & Attendance

Veterans and surviving spouses may qualify for benefits — we'll help you find out.

Private pay welcome

Flexible private-pay options built to fit your family's budget and schedule.

Medicaid

Medicaid, including Personal Care Services (PCS) and CAPS (Community Alternatives Program).

Medicare GUIDE Program

Must be enrolled in Original Medicare (Parts A & B) and have a diagnosis of dementia (including Alzheimer’s).

No invented prices, no pressure — book a free consult for a custom quote made for your loved one's needs.

Let's talk about the care your family needs.

No obligation, no pressure — just a free in-home care assessment to help you decide what's right for your
loved one.

Private pay, long-term care insurance, Medicaid, and VA benefits accepted.