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Discussing Home Care Involves an Important Communication Tool: Listening

June 26, 2015 by Shanele Healy

Home Care in Pineville, NC

Home Care in Pineville, NCJune is Effective Communications Month and whenever somebody is planning to talk about something as important as home care, there are certain tools and methods that need to be employed in order to make the discussion as effective as possible. One of the most potent communication tools anybody has, which is far too often commonly overlooked, is the ability to listen.

What is listening?

Many people misconstrue the definition of listening. Listening is an act, but it is also something that is deliberately done. While you hear people talking to you, you may not always be listening to what they have to say. Even people who can hear the words that somebody’s saying, they may not take the time to actually understand what they are trying to say from their perspective.

Listening is all about paying attention to all of the communicative tools somebody has in their possession, including hand gestures, tone, inflection, eye contact, and more. When a person is trying to communicate their desires, especially when it’s a senior who is trying to talk about home care, and their adult children or other family members are not actually listening to what they say, they could end up feeling disempowered.

It is important for everyone to realize that the senior has the right to choose the course of their care, whether it is short-term or long-term. The only way around this would be for family members to take their elderly loved ones to court to try and have the court determine the proper course of action, but that can take a long time and usually creates far more problems than it solves.

For any family that feels professional home care services is the right step for their aging parent, grandparent, or other family member, they need to sit down and discuss all of the parameters among themselves and, especially, with the senior.

When talking about home care, it’s a good idea to have as much information at their disposal before they even discuss it with the senior. The senior may have questions, concerns, or may be out right adamant that he or she doesn’t want anything to do with home care.

At this point, begin to dig into the reasons why. They may have certain misconceptions about this type of support at home, including fraud and abuse. The vast majority of caregivers are honest, kind, and compassionate individuals who truly care about their elderly clients. The senior may have other concerns, too. By listening and paying attention to the things they say and how they say them, it may be more effective for the family to convince the senior this is the right step for the near and distant future.

If you or an aging loved one are considering hiring home care in Pineville, NC, contact Caring at Heart today. Our staff will answer all of your questions about caring for an aging adult. Serving Charlotte, Statesville, Ballantyne, Mooresville, Huntersville, Matthews, Concord, Gastonia, Pineville and Indian Trail. CALL TODAY (704) 837-4564.

Filed Under: Home Care in Pineville NC Tagged With: Home Care in Pineville NC

About Shanele Healy

Caring for others Shanele Healyhas always been a passion for the owner. She joined the healthcare field while still in high school believing that every health provider had the same intentions at heart. While working as a nurse assistant and a Registered Nurse, Gloria quickly realized that those whom needed us most were being neglected and not receiving the best quality of care they deserved.

Knowing in her heart that families deserved better, she started Caring At Heart in 2008 with two key goals in mind: To provide clients and their families with an experience that was personable, easy, and reassuring and to create a working environment that employees were excited and proud to be a part of.

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Recent News

  • Creating Plans for Your Parent’s Care in the Early Stages of Alzheimer’s Disease
  • Meaningful Modifications to Your Parent’s Bedroom to Reduce Fall Risk
  • 8 Caregiver Hacks So Easy You’ll Have to Try Them
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  • Helping Wheelchair Bound Seniors Remain Social

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